Making a purchase could not be easier. Just browse our product categories, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept most credit cards. All credit card transactions are handled through a secure payment system on this site. You may also order by telephone, by mail and you can pay by Sterling bank transfer if you wish.

Shipping and Handling Postage is free per order for secure postage and packaging to UK and will cost extra for international delivery, depending on the size of parcel, etc.  .

Delivery Schedule All pieces in stock are sent out within 3 working days. We will tell you if an item is not in stock and how long it will take to manufacture and deliver.  Some rings are made specially for you and will take on average 10-15 working days to make and hallmark and send out to you.

We use next day postage within the UK. The European Union takes 7 days and Worldwide 15 days.

 

Guarantee MacGillivray's are completely dedicated to your total satisfaction. Every piece of jewellery is guaranteed unconditionally. If you are not completely satisfied with a purchase,please notify us be email or phone within 14 days and we will exchange the piece or refund your money immediately.

Privacy Policy MacGillivrays do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Returns If you need to return an item please post back securely using Royal Mail in the UK, Postal address                                     MacGillivray's, Carman Road, Cardross, Argyll & Bute, G82 5JZ